The concept of emotional intelligence was first introduced in the 90s by Peter Salovey from Yale University and John Mayer from New Hampshire University. And in 1996, Daniel Goleman redefines the concept of emotional intelligence in his book “Emotional Intelligence: Why It Can Matter More Than IQ". What is emotional intelligence?
Emotional intelligence shows how one can unlock the intelligence potential one possesses and how to use it in the right way; the ability to recognize, understand and use emotions effectively. (Dr. Goleman) People with emotional intelligence (EQ) are defined as those who have empathy skills and can address feelings even in different roles.
While IQ evaluates intelligence functions; EQ is emotional intelligence and evaluates the emotional state. Research on emotional intelligence (EQ) has shown that people with high EQ levels are more creative, more solution-focused and successful in business than people with higher IQ levels.
Leadership features such as effective communication, motivation, self-confidence, decision-making ability, and empathy, which bring success in business life, are more in people with emotional intelligence. In business life, having emotional skills rather than technical intelligence skills affects the professional performance and success of the person in a positive manner.
What does emotional intelligence do in business life? What advantages does it have for a person? Here are the 5 advantages that people with emotional intelligence have in business life.
By taking advantage of emotional intelligence in business, we can control our emotional state and reach an agreement with each problem. Thus, we can take control of the conflicts and contribute to teamwork. A positive working environment means everything. It increases both the motivation of both; you and your colleagues.
2. Common vision
Most of us spend the majority of our time at work. For this reason, as much as happy and positive emotions we also face problems like anger, lack of empathy, nervous crises. In such situations, emotional intelligence is what comes to our rescue. By taking advantage of our emotional intelligence, we can demonstrate consistent behavior to this change of our emotions and.communicate positively to the people around us. Only then it is possible for us to develop a common vision for our team members.
Every individual who wants to be professional in the business world has to be open to change and innovation. Because these two are among the first to rank for leadership features. People with high emotional intelligence can manage the stress, concern, and anxiety in the business world and turn it into an opportunity. And in this way, they are able to progress more easily and confidently in business life
People with high emotional intelligence can express themselves clearly. Thus, they earn respect from others and create an effective communication network between them. They can solve problems by staying calm, they are open to getting help from others, and are able to influence others with these behaviors. This will help you to have a peaceful business environment and to be successful in a short time
The foundation of success in business life, in a word; management, is the leadership skill. And this skill starts with the person himself/herself. As long as one can control of himself/herself, emotions and thoughts, s/he can also influence others in the positive direction; and lead in term of business. Being someone who can manage their emotions for success in business life, will help you achieve your goals.
To summarize briefly, those who have high emotional intelligence and who can apply it to business life, can:
● Manage difficult situations successfully.
● Express them openly.
● Earn the respect of their team members.
● Influence their team members.
● Easily ask for help from other team members.
● Continue working calmly even under pressure.
● Lead themselves and others effectively during a meeting.
● Motive them to complete a task.
● Stay positive in difficult situations.
Lastly, let's see how low emotional intelligence will affect business life:
● Passive-aggressive communication
● Being closed to feedbacks
● Blaming co-workers
● Victim mentality
● Leaders who do not listen to their employees
● Many factors such as dissociation, etc. will seriously reduce the efficiency of working in a business environment.